Send short video
demos they can watch in chat

How-tos, unboxings, and 30-second explainers land in WhatsApp with a play button — no app hop required.

WhatsApp video message with play button

When teams use this

Setup guides

Show how to use the product instead of a long support thread.

Property walk-throughs

A clip of the listing beats another PDF brochure.

Brand stories

Keep it short; WhatsApp is a tap-to-play surface.

WhatsApp video message with play button

How it works in WAPit

Dashboard

Choose Video, add a public URL or uploaded media, write a caption, and send or schedule.

API

POST /api/v1/send/video with link or media_id. Open the API reference →

Replace a support article with a clip

  1. 1

    Record a 30–45 second “how to reset” video.

  2. 2

    Send it as a reply when a customer asks, or as a utility template with a video header if you must go outbound.

  3. 3

    Track delivered/read so you know it landed.

Limits worth knowing

  • Keep clips short — customers watch in the chat, not on a landing page.
  • Same 24-hour window rules as other free-form media.

Try this on your own number

Create an account, verify your email, and send 5 messages free — no credit card.