Interactive buttons
one tap instead of typing
Up to three reply buttons on a message. Customers tap Confirm, Reschedule, or Help — you get a structured reply, not free text.
When teams use this
Yes / No confirms
Appointment and delivery confirms without parsing “ok yeah”.
CSAT
Good / OK / Poor after a support chat.
Quick routing
Sales, Support, or Billing — then your team (or API) branches.
How it works in WAPit
Dashboard
Choose Interactive → Buttons, write the body, add up to three titles (20 characters each), and send.
API
POST /api/v1/send/interactive with type buttons. Replies arrive as inbound interactive messages (inbox + webhooks). Open the API reference →
Confirm without a phone call
- 1
Send “Your booking is tomorrow at 10:00” with Confirm / Reschedule / Help.
- 2
When they tap, the reply lands in your campaign inbox.
- 3
Your staff (or API) sends the next message — a text, a list, or a new template.
Limits worth knowing
- Button title: 20 characters. Body: keep it scannable.
- Maximum 3 buttons per message.
- Free-form interactive sends need the 24-hour window; templates can include buttons for outbound.
Try this on your own number
Create an account, verify your email, and send 5 messages free — no credit card.